Shipping Policy – Infuse your bathroom space with a fresh aesthetic.

Linernest provides shipping services to customers in the European market.

Orders can be placed via the following channels:

Orders will be processed and shipped based on the information provided by the customer at checkout.

Orders are shipped from:

Linernest partners with reputable carriers to arrange order shipments, including:

DHL Priority
FedEx Priority
UPS Priority

The specific carrier may vary depending on the destination, order requirements, and shipping arrangements.

For deliveries within Germany and to European destinations, the estimated delivery time is:

5–12 business days

The delivery timeframe begins once the order has been processed and shipped.

Actual delivery times may be affected by factors such as:

Destination location
Carrier processing procedures
Public holidays
Shipping conditions

Once the order has been shipped, Linernest will send tracking information to the email address provided by the customer at checkout.

Customers may receive updates at key delivery milestones, including:

Shipment confirmation
Arrival at the logistics processing center
Local delivery progress

Customers can use the tracking information provided in the email to check the status of their shipment.

If an order delivery exceeds the standard timeframe, customers may contact Linernest for assistance.

Our team will verify the order details and communicate with the relevant carrier to check the delivery status.

After assessing the shipping situation, Linernest will determine an appropriate solution, which may include:

Arranging a reshipment
Issuing a refund

The final solution will depend on the specific circumstances of the order.

Customers are responsible for providing complete and accurate shipping information when placing an order.

If the provided shipping information is incorrect or incomplete, the customer should contact Linernest as soon as possible.

Requests to change shipping information will be evaluated based on the order’s current processing status.

Customers should inspect the package upon receipt.

If you discover any issues with the delivered products, please contact us as soon as possible via:

Please include your order number and relevant details in your email so our team can assist you.

For questions regarding shipping, delivery status, or order details, please contact:

Our customer support team will review your inquiry and respond within 24 hours.